Our 100% Satisfaction Guarantee
Products purchased from Practical Sports / Rooms Delivered are top quality name brand merchandise and carry the full manufactures warranty. If you are not completely satisfied with your purchase within 30 days from the date of delivery, You may return the product for exchange or refund, refunds within the 30 day period include the product price and original shipping cost(if any). * See our 100% Money Back Guarantee page for more information.
Within 30 days from the date of delivery: Returns and Exchanges will be accepted for products that prove to be defective or you are not satisfied. (See Below, How To Return A Product)
After 30 days from the date of delivery: We are here to help with exchanges and warranty claims from the manufacture after the initial 30 day period as covered by the manufactures warranty.
All items that are returned must include all original packing, materials, instructions, accessories and must be complete and in factory packaging. Do NOT discard any packaging until you are completely satisfied with the products in your order. Returns, exchanges and warranty services can NOT be granted on products that result from: abuse, alterations, improper use, misuse, neglect, normal wear and tear, commercial or heavy use, misuse, unauthorized or improper alternations, repairs, improper care, accidents, disaster, weather, transportation damage, shipping damage or acts of nature. This also includes failure to read and follow the manufactures instructions and guidelines. Products missing UPC codes or serial numbers are Not Returnable.
- *Electronic products are Not returnable.
- *Foods, including Freeze Dried and Long Term foods are Not returnable.
- *All products are new and carry full manufactures warranty, unless otherwise stated.
Custom and Special Orders: The above return policy Does Not include Custom Orders or Special Orders. Custom orders and Special orders are Not Returnable, Nor Refundable.
Damaged Shipments: Please see Shipping Information page for more information.
How To Return A Product: Before returning any product, please send your request by using the Contact Us link found in the footer of every webpage for a RMA number. Fill in the form with as much information as possible and describe the reason for return.
We will acknowledge your return request within 2 business days of receipt. After receiving your RMA number, Repack product with all accessories in its original packing and secure the package with shipping tape. Do Not use Duct tape or Scotch tape. Clearly write the RMA number on the outside of the package. Items without a RMA number clearly written on packaging may be refused.
Product must be shipped within 5 business days of receipt of RMA / Shipping Label. Once product has been received, and inspected, your refund will be processed, and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account depending on your banks policies.
Restocking Fees: "The common sense rule". Customers Will Incur a 50% restocking fee if the item is accepted for return, and the item was purchased or used for an unapproved or unnatural use.
- Customer purchases or uses a screen tent for use on a home deck or pontoon boat.
- Customer purchases or uses a home safe outdoors, exposed to weather.
These are not normal uses for these types of products. If you intend to purchase a product for use where it is not intended, think twice and make the right decision before ordering. If you have any questions, please contact us before ordering.
Practical Sports 6834 Red Bud Drive, Dallas, Tx 75227
Return address may vary depending on product, please contact us for proper return information