Customer Quotes

This tent is amazing but what is more amazing is the Customer Service I received from Practical Sports! By my own mistake, I ordered the wrong model tent. Ron from practical sports bent over backwards to help me send the tent back and helped me every step of the way to get the right tent. I am usually hesitant to buy online because I can’t see a person or product. Ron made it as though I knew who I was working with and gave me piece of mind. Thank you! Ed from WA

WoW, what a totally sweet tent! I am quite impressed with its overall build quality, especially considering the incredibly low price. – Sincerely, Doug

Great price and service! – Daniel

Demo videos are a nice touch! – Jim

Tent was exactly what I wanted and the price was great. The order was filled and ship the same day and it arrived 6 calendar days later. Also there was no shipping cost. – Michael

Excellent company to do business with. – Lee

Love the free shipping! – Wayne

Thank you for the instructions it was vary helpful to put up the tent. – Dottie

Everything about your website was clean. I felt safe making a transaction on your site. Your prices are great and the free shipping makes you the best price on the web which is why I ended up buying from you. However, it’s hard to know if these tents have what I need from the pictures you provide. For instance, in my case I needed a tent that had sewn in walls that zipped shut. I could kind of see that the walls had t zips, but I couldn’t tell if they were clip on walls or sew in. Looking forward to getting my tent! – Amanda H. (Description updated to clarify interior walls).

Shopped internet for a dome tent that has windows to see outside with on all four sides (most tents have mesh windows that are covered with outside rain fly prohibiting looking outside). Your site had the best price and free shipping! – Jeanette S.

No problems at all with Unfortunately I can not say the same of the product. It was drop shipped from the manufacturer, so it is not Practical’s fault. Item showed up obviously used & damaged (sold as new). Filled out the form on Practical’s site and was contacted within hours. Entire problem solved in less than 1 day. I appreciate that kind of support. Too bad the manufacturer didn’t send a quality product, it would have been perfect. I will be sure to check them out again in the future. – Kurt – (Note, Product has been removed from website)

Excellent website with loads of information and brand options. Something available for everyone. – Jeanette E.

Well everyone needs a shower tent for extended stay outdoors. This was very fast. – Martha

Only canvas tent made properly. – Robert

I thought site was very easy to browse. – Liz

Not only did this site have an awesome selection, the item I purchased was much cheaper. They topped it all off with free shipping! Very impressed! – Debra

Great customer service from Byron – Bill

The web site was easy to use. If I get the item, as described in a timely way, I will be a satisfied customer. – Michele

Cant rate for product yet but customer service is fabulous. – Susan

I am extremely excited about the screen tent we ordered. I know it will last my family for many years to come. Thank you! – Anthony

Sent an email ? On a holiday weekend and got a response back that day… thank you – Betsy

Thanks for giving us a good price & discount – Marjorie

Easy to deal with, quick shipment, had an item it was difficult to find elsewhere with the specifications we required. Overall a very positive experience. – Margaret

Excellent pricing with free shipping and a coupon. could not be better! – John

The 9×12 trek tent was received in a timely manner and was in new condition just as described. Would shop again. – Bryce

Customer service for me consisted of one phone call and several emails. However, they were friendly and emails were returned promptly. Price (due to exchange being par(Canada)) is good value and Customer service was excellent. – Kevin

Shipping seems a little high for something that packs quite small… – D.

Totally simple and efficient. Provided of course delivery is uneventful. – Mary

The shipping charge is extreme! thought it might qualify for free shipping – Richard

Was happy to find many similar products in several price ranges – Peggy

First time on site, very easy to use. the website seemed ‘smart’ and fast. yay! Can’t wait for new tent. – Claudia

Better Front and back pic – Mark

Helpful on phone. Had hard to find item in stock. – Dave

It would be nice if you advised customers your method of shipping (USPS, FedEx, or what)….thanks – Tom

I haven’t had a chance to try out the tent I purchased yet. Weather in Oregon has been downright lousy. The tent appears to be as described on the website and I would give it a 5 if I had had an opportunity to open it up and take it for a test drive. Hope to soon! – JP

Very quick and easy. – David

A positive experience all the way around. What they said they’d do they did. Would I purchase from Practical Sports again in the future? You Betcha! – John

Dear Ron. Thank you so much for the attention you gave to me with regard to this purchase. I admire your integrity and appreciate everything you did. Sincerely. – Rita

Thanks for the quick response. While I thought we could work this out, I never expected that new poles would be shipped in one day! Thanks again! I will certainly look to you guys (and Trek!) for any future needs. – Kay

Thank you so much for the information. I am glad they will be here tomorrow. I appreciate such a fast response! – Tom, Peoria, Ill

I just wanted to let you know how happy we are with this product. Great tent, we stay dry and warm with just a small heater even in the worst conditions (40 degrees and raining sideways, not a drop of water in the tent un believable). I tell everyone about our tent. Great design, great product. Keep up the good work. – Charles

Thank you so much – this is perfect information. – Frank

Thank you for your extra attention, – Paul

Thanks for your reply so quickly. I ordered the item number with the discount code and it worked. Looking forward to using the tent. – Sam

You guys are great, this Trek canvas tent is awesome. Thanks Again, – Ryan

I could not expect better customer service, I will definitely shop you again. – Sue